Thursday, January 30, 2014
When we took the case off to look for the battery, the S.O. and I couldn't see where it was. That's when I decided I'd let the the Geek Squad deal with it. I have a rudimentary knowledge of how a computer works, but I have never been geeky enough to play around with electronics myself. The S.O. is better with a screwdriver than I am, but he's also never been real keen on playing with circuit boards and wiring bundles. My PC may not be the latest or greatest, but it works fine for what I need. I have no plans to replace it as long as I can keep it chugging along without having to spend a whole lot of money. I figured a sure way to guarantee I'd have to replace it in the immediate future would be for me or the S.O. to reach for a screwdriver and start disconnecting pieces/parts now.
Once we got it to Best Buy, it turned out the CMOS battery was buried under the hard drive. A lot of pieces/parts did indeed have to be moved out of the way before the battery itself was accessible.
This was one of those rare moments when I was feeling good about having purchased a product protection/technical support plan. Usually those things are kind of a rip-off, but back in May when I went to Best Buy shopping for a new PC for the museum, I got talked into also buying Geek Squad protection. It means no bench charges. When I had to have the hard drive replaced on this machine in July, all I had to pay for was the actual replacement hard drive, no service charges at all. Having seen what was involved in getting at the battery, I now know for sure that swapping out the hard drive wasn't a super fast process either. The plan has actually paid for itself, which is a pleasant surprise.
And how did I happen to be a position to watch the battery being changed? Because swapping out a CMOS battery is usually fast and easy, the nice young man at Best Buy took the case off at the service counter up front instead of hauling the machine back behind the curtain. He obviously thought it was going to be a simple matter of popping the case off, verifying the type of battery, and within a minute or two being able to hand the machine back to me. No such luck. I got to watch as he exposed everything, briefly evidenced a baffled look, and said, in essence, where the heck is it?! It took a few minutes, but he located it and then began the not-so-fast process of getting other stuff out of the way. Eventually the new battery was in, and the S.O. and I were on our way. Cost of the repair? $6.88.
Referring to the drive up and back as ice dancing is kind of an understatement. I think both the state and the county are running out of sand and salt. There were stretches of M-28 that were many miles long where it was ice from shoulder to shoulder. Fortunately, traffic was light. Winter driving doesn't scare me much, but the other idiots on the road do.